Customer Testimonials:
Linda,
Holy cow - no stress
at all! No worries. Absolutely everyone I have dealt with at Adventure
Touring has been fantastic!
You've all been very polite, funny and follow thru
on everything. Thank you again and I'll get the form
filled out and faxed ASAP.
I
hope you have a wonderful and safe weekend,
Beverley
Dear Barb,
I hope you remember me as we spent some time arranging a suitable RV for my recent
vacation in Canada. I am happy to say that I love the country and its people.
We enjoyed our stay in Vancouver a very exciting city and was more than happy
when we finally collected the RV from Delta.
You may recall we were having difficulty finding a vehicle with access directly
from the cab into the living quarters so we ended up booking a vehicle accessed
from outside. However due to your expertise we had a new RV 24ft long with cab
and living quarters combined, so thankyou very much.
I look forward to booking another RV with you in the future.
Regards John Rossiter
Dear Barb,
Thanks for taking care of my problem is such
a timely manner. It is such a pleasure doing
business with you. Our entire experience has been very positive
and I wanted you to know how much we appreciate that.
Best regards,
Barbara Ostojic
Hey barb...
Everything went smoothly...Thanks
so much for the help once again...
Your new friends chris and saosin
Patricia,
I thank you for all the trouble you've gone through.
I'll check with Bob and refer any friends looking into renting a camping car in
the USA to Adventure Touring.
Best regards,
Thomas Mackler
Again, many thanks for all your help
- you have won the business thru your kindness!
Kind regards,
Kevin.
Dear Steve,
My name is Charleen Fain and I would like to inform you that you have an angel
working for Adventure Touring. Her name is Gerda Diederichs. My husband and
I,as so many people in So. Florida, became homeless due to the hurricanes that
seemed to plague us. We lived with family and friends for four weeks and enough
was enough it was time for a space of our own. I,with no luck, called a few
trailer rentals and then phoned Adventure Touring and spoke with Gerda. She
went above and beyond in her help to secure a trailer for us, contacting the
insurance company and the staff at the Florida depot repeatedly. She was
thousands of miles away from us yet she made us feel as if she was right here
helping in every way she could. She is and will remain my Angel. You are
extremely lucky to have such an employee. Gerda is a very valuable asset to
you. Her sincerety is genuine and her heart is huge. In a very devasting time
for my family she was a ray of hope that we sorely needed. I feel very
fortunate to know her.
Thank-you from the bottom of our hearts.
Tony and Charleen Fain
Hi Gerda
I'd like you please to pass this on to your Manager - many thanks.
To Gerda's Manager.
I had a farily complicated query and I would just like to say that I have been
delighted with the way Gerda handled everything. Nothing was too much trouble
and she was anxious at all stages to help me get what I needed. Even when
things didn't quite work out, she was still trying to find a way to meet my
requirements. I would just like to say that you are lucky to have an employee
like Gerda - she is a great advertisement for excellent customer service.
Many thanks Gerda - you were great.
Jennie Hale
Lindsay and Chantal:
It was a nice suprise to receive such a pleasant service from both of you. I
have spoken to a number of companies over the last few weeks and found that the
staff on the other end of the phone were either ignorant or could not be
bothered to speak to me in a civil manor.
I will certainly use your company this time and any for future forays in the
US.
Jamie
Kathy, Everything looks great. I can't thank you enough for everything
you have done - it is truly appreciated!
Have a great summer,
Alanna Martens
"Hello Janet –
just wanted to say we had a perfect holiday, so thanks for helping us with
our RV booking."
Regards,
R. Mosley (London, UK).
Gerda, the reservation went smooth and we had a great time.
Thank you for your help!
John Roland
Mr. Badger, I just
wanted to let you know how helpful Victoria has been in helping our family plan
our travel arrangements. Since we are taking on quite the adventure
across the U.S., I feel confident in knowing Victoria is our RV resource
person.
Thank you and congratulations
on having such a valuable employee! Sincerely, Rebecca
Forstner
Dear Janet,
I just wanted to thank you for all of your help and for answering all of my
(millions) of questions. We loved the RV we rented from you which made
our first camping experience a pleasant memorable time. Your company was
extremely helpful in helping expedite all of the necessary paperwork so we were
able to get on the road quickly. The RV and the service at the RV pick up
location was perfect. We will definitely be back and would highly
recommend your service to anyone and everyone looking for a great time!
Thanks again, Jodi Zarin
Barb, Just wanted to let you know that everything worked
out great. Thanks again for everything you did.
Dan Fingado
"Dear
Janet: Thank you very much....we are planning our trip for next year and
may just come back to the US next year. If we do so, we will certainly
rent another vehicle from you. Your service to me and also the service
given to me by the people from the rv center was extraordinarily
fantastic. I have and will continue to tell everyone about you and how
you operate. You take care of your customers. That is gold. "
Jon (Switzerland)
Dear,
O.K. I will try to explain my
mind in English.
Last December I have rent an
RV from you for 2 weeks. I live in Quebec but I was renting to take the RV
in Las Vegas and bring it back to Vegas.
We had a very good service or
the best service from your employees. But I learn that you sell RV sometime in
the year. I would to know what you do have for sale and when and which model or
size of RV you have for sale and what is the price you are asking for it.
The experience I have lived
with an RV was so nice that I am looking to buy one.
Thanks...........
Thank you very much for your help.. It
has been a pleasure dealing with you.
-Jon Crowley
"Dear Janet, I had a wonderful trip. Everything worked out ok."
A. Romano , CALIF
Hi Barb,
I have to thank you for your assistance in our rental reservation and
wish you a great day.
Sincerely,
Philip
Thank you so much
Barbara. It's a pleasure doing business with you.
Buzz
Dear Janet, Having at last got back to something
like normal after our magnificent trip thro` Colorado, I now have time to send
an E-mail to thank you personally for the organization & effort at your
end. Thank you, everything went like clockwork. The little hiccup re the pickup
from the Marriott was the hotel`s fault. Transport arrived on time but was told
we had checked out. We had paid the bill, but were sat in the room awaiting the
call - which never came, hence the call to your office, but all ended well.
Thank you once again, pity I wasn`t able to put a face to a voice !!! ( I
assumed you also were in Denver !! ) Hope we can do business again in the near
future. Kind regards Tony Naylor.
Barb,
Thank you for all your
help. We are looking froward to a great vacation with our
grandchildern.
Thank you,
Jack
Hello Chantal.
Everything
looks great! I will follow these directions to a T ! I would also like to
take this opportunity to thank you for your excellent customer service.
You made this experience extremely pleasant and easy for me. In today's
business world, that is a rarity indeed! I will certainly recommend your
company to anyone! Please feel free to pass this along to your employer,
as they should know what a great company representative you are!
Thanks
again for your help, and should I need assistance I will contact you.
Kind Regards!
Raejean Fluty
Adventure Touring Quality RV Rentals.
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